Refund & Cancellation Policy.

1. Membership Purchases

GoldFXClub offers paid membership plans for specified periods, including monthly, six-month and annual access.

Before completing a payment, users should review the selected plan, price, membership duration and included services.

2. Cancellation

Users may choose not to renew their membership after the current membership period ends.

Where automatic renewal is introduced in the future, users will be provided with information on how to cancel recurring billing before the next renewal date.

Cancellation of future renewal does not automatically cancel or refund an already activated membership period.

3. Refund Requests

Refund requests may be considered where there is a genuine payment or service issue.

Examples may include:

• Duplicate payment for the same membership purchase
• Payment successfully completed but membership not activated
• Incorrect amount charged because of a verified technical issue
• Payment processed for a service that could not be provided

4. Digital Membership Access

Membership provides access to digital services, educational content, community resources and other benefits listed on the GoldFXClub website.

Once membership access has been successfully activated and digital services have been made available, refund eligibility may be limited except where required by applicable law or where there is a verified service or payment issue.

5. Trading Results Are Not Grounds for Refund

Membership fees are charged for access to the services described on the website.

A refund will not ordinarily be provided solely because a user experiences trading losses, does not achieve an expected trading result or is dissatisfied with market performance.

GoldFXClub does not guarantee trading profits or financial returns.

6. Duplicate Payments

If the same membership purchase is charged more than once because of a payment processing error, the user should contact GoldFXClub support with the relevant transaction references.

Verified duplicate charges may be refunded to the original payment method where appropriate.

7. Failed or Pending Payments

If a payment fails, membership will normally not be activated.

If money is debited but the payment remains pending or failed, the payment gateway or banking network may automatically reverse the transaction.

Users should contact support if the issue remains unresolved after the payment provider's normal processing period.

8. Refund Request Information

A refund request should include enough information for the transaction to be verified.

This may include:

• Registered name
• Registered email address
• Membership plan purchased
• Payment date
• Payment or transaction reference
• Reason for the refund request

9. Refund Processing

Approved refunds will generally be initiated to the original payment method used for the transaction.

Actual credit times may depend on the payment gateway, bank, card network or payment method.

10. Membership After Refund

Where a membership payment is refunded, the related paid membership access may be cancelled or deactivated.

11. Chargebacks and Payment Disputes

Users are encouraged to contact GoldFXClub support first if they believe there is a payment error.

Fraudulent chargebacks, payment abuse or misuse of the membership system may result in account restriction or suspension where appropriate.

12. Changes to This Policy

GoldFXClub may update this Refund & Cancellation Policy when payment methods, membership services or applicable requirements change.

Any updated version may be published on this page.

13. Contact

For cancellation, payment or refund questions, users should contact GoldFXClub using the official support details published on the Contact Us page.